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Welcome to CanB Business Solutions - your reliable partner for quality printing!

"Quality is never an accident; it is always the result of high intention, sincere effort, intelligent direction and
skillful execution; it represents the wise choice of many alternatives"
--William A. Foster

We focus on a handful of products with our main focus being on business cards. We make quality and service, not price, our priority. For you, this translates into having a reliable print partner who responds to your needs and consistently delivers quality results and great value. And when Mr. Murphy visits, we go out of our way to chase him away and fix the situation. And we hear we are good!

Un-Reliable Alternatives - The "Other" Guys

"But I can get business cards for half your price!"
--Potential Customer

Like every respectable business, you need business cards. You are an intelligent consumer, so you have gone online and done your research. You have found a very cheap online print supplier who seems to be legitimate and offers a large variety of products. Icing on the cake - the company has good customer reviews online.

You get in touch, and they are very quick to respond to your questions and are very happy to offer you their 'special' reseller program. You have concluded that this will, indeed, be your new 'amazing' print supplier. You go through a few positive transactions and the product seems to arrive on time without too many defects. You keep growing your business and reach a point where you can tackle larger accounts and therefore naturally increase your print volumes.

One day you place a large order of business cards and corporate folders for one of your key accounts. Two months later, the product is not there and no one picks up the phone on the other side of the line. Your printer seems to have dropped off the face of the earth, leaving you with many upset customers and a bitter taste in your mouth. Examples of this nature are as abundant as air with online printers who attract you with a great price deal.

Regardless of who you work with, sooner or later, you will run into some issues. Although you hope that you never encounter a problem, it is almost guaranteed that you will. The important thing is how your printer handles the situation. Quality and customer service costs money. Many online printers offer you ridiculously low prices and while quality is OK, the service most certainly suffers. You should always try and find out how the printer handles mistakes and errors.

Also, remember that you should never shop solely on price. If the deal looks too good to be true, it probably is - unless you believe in magic. There is a big difference between price and value - build your business on value.

Reliable Printer	Reliable Quality	Reliable Service
"Simplicity is prerequisite for reliability." --Edsger Dijkstra	"The bitterness of poor quality is remembered long after the sweetness of low price has faded from memory" --Aldo Gucci	"If  we don't take care of our customers, someone else will." --Unknown
Not all trade printers are the same. Even when the same equipment is used, trade printers are successful only when they focus on a narrow line of similar products. Over the past 15 years we have trimmed our product line to just a handful of products; therefore we can confidently state that our print process is simple and efficient. On top of that, we have managed to keep a very strong team of professionals whose expertise is second to none.	How can you expect anything but remarkable!? We understand that when you make the decision to outsource your printing, you expect something special. Our commitment to quality is what keeps us in business and moves us forward. Even though we operate online, we provide a very safe working environment - we will never jeopardize a working relationship for a quick profit. We stand behind our products and want you to feel comfortable working with us.	Too many companies are under the impression that service is too expensive to be profitable. We know that this is not the case - we invest in our customers and build close relationships through unmatched service. The importance of good communication and service should never be underestimated. We are committed to responding to all queries within 1 business day. And we are talking about a meaningful response, not just "we've received your e-mail, someone will get back to you shortly". If you want to grow your business, you need to be able to trust your partners.
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." --Donald Porter	"Quality is not an act, it is a habit." --Aristotle	"To give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity." --Douglas Adams
Anecdote	A customer is talking with a builder about his project. Customer: "That price is too high; can't you give me a discount?" Contractor: "Sure! I use superior quality materials and superior workmanship...which of those would you like me to leave out?"